Of course, I didn't get back to Paris for a while - though I'd been told that you could always take your shoes back and that they'd re-do them for you at no cost. I didn't believe it, I was sure it was an urban myth.
So this morning I rode my bike down to Boulevarde St Germain and parked my bike on the metro rails and walked into Berluti wearing mocha brown limited edition RM Williams, hoping to bring a little Australiana to these Parisiens.
Anyway, I was inside and this chap, Thierry, introduced himself. I explained the situation - that I wanted a repair. He kept saying 'Yes' to everything I asked for, so I got extremely nervous that I was about to be bum raped again, feeling for my wallet just to make sure it was still there. I said 'C'est combien Monsieur?". He replied: "Nothing, just I need some money to send them to you by DHL". Further, when I apologised for my French he said "Non non Monsieur, your French is excellent". It was a glorious feeling - and worth paying through the nose for.
And suddenly I smiled. So that's what they meant when they said "Welcome to Berluti". You really do become part of the family. And then of course, all I wanted to do was to buy another pair. If you don't believe me, email Thierry yourself: Berluti St Germain: email@example.com