The first of the four packages I ordered from you arrived today, and I really owe you a thank you. Besides the rather incredible items I ordered — actually, let me digress a bit here. I think that there are a lot of ups and downs in terms of being an online retailer. I'm sure I don't need to explain it to you, but obviously you and I would never have become acquainted if it weren't for the wonders of the internet. But the downside is that people don't get to lay eyes on your merchandise before they get it — not us international buyers, anyway. So even though I knew what to expect, more or less, I was pleasantly surprised. I find it hard to imagine that some of your merchandise would have stuck around as long as it did if people could have seen it with their own eyes. Very impressive stuff, as always.
But back to what I was saying. The extras you'd added to the package were a wonderful surprise indeed, and I wanted to thank you for them as soon as possible. I was particularly delighted with your hand made pocket squares. They're extremely charming, and I feel lucky to have them.
So again, thank you! I look forward to being wowed yet three more times before all this is done. I feel lucky indeed.